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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bryan Jones

April 29, 2026

5  out of  5
rating by Bryan Jones
"Chris explained everything really clearly. He was generous with his time and walked us through everything."
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J Mason

April 28, 2026

5  out of  5
rating by J Mason
"Dawson at Tyler Volk State Farm has been awesome to work with. I really appreciate the quick turnaround time for setting up policies. Kudos!"
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Melissa McKinney

April 27, 2026

5  out of  5
rating by Melissa McKinney
"Chris helped me explore less expensive policies for my older vehicle. I thought I wouldn’t qualify, but he reached out to me to let me know that I actually do. I am so grateful to have such a helpful insurance company. I have been with State Farm for a few years now, and I am very happy with their coverage and customer service."
We responded:
"Hi Melissa, Thank you for reviewing our office! I am glad we were able to adjust your policy to fit the use of your vehicle and save you some money in the process! We appreciate your business. "
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Cam Lam

April 25, 2026

5  out of  5
rating by Cam Lam
"Dawson Heuett is very helpful ! 🙂 good customer service services"
We responded:
"Hi Cam, thank you for trusting our office and highlighting your great experience with Dawson!"
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Dani Heyden

April 25, 2026

5  out of  5
rating by Dani Heyden
"Dawson was super helpful today. I was able to save about 60 bucks a month to start off with. He helped me with some questions I had and seems very kind. I feel very good about the new policy I got and I highly recommend coming to Tyler’s location for your insurance needs."
We responded:
"Hi Dani, thank you for trusting our office and taking time to write a review. We appreciate you!"
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Katy Campbell

April 25, 2026

5  out of  5
rating by Katy Campbell
"We switched from Geico to State Farm, and we have had the best customer service and saved money! Knowledgeable services."
We responded:
"Hi Katy, thank you for trusting our office and sharing your experience + savings. We appreciate you!"
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Melissa McCollum

April 24, 2026

5  out of  5
rating by Melissa McCollum
"Switched my home and auto insurance and somehow got better coverage and a British accent in the process. Efficient, helpful, and made insurance feel far less painful than it should be. 10/10, would insure again 🇬🇧"
We responded:
"Thanks so much for the awesome review! We’re thrilled you got better coverage and a little British charm along the way—consider it a free upgrade with your policy. 😄"
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Tristan Malone

April 24, 2026

5  out of  5
rating by Tristan Malone
"The Volk agency is full of great agents! They are always willing to help with anything I need. Chris is very responsive and on top of whatever I need!"
We responded:
"Hi Tristan, thank you for your partnership. It is great to have somebody to supplement in the areas that we are unable to support our customers. You’re a valued industry partner."
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Jacob Croson

April 24, 2026

5  out of  5
rating by Jacob Croson
"Chris is awesome and very helpful, definitely recommend!!"
We responded:
"Hi Jacob, welcome to the inland NW! We look forward to serving you as your local agent. Thank you for your trust in our office."
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Erik Schubach

April 23, 2026

5  out of  5
rating by Erik Schubach
"The agent made the process simple and painless to get a policy that met our needs."
We responded:
"Thank you for your trust in our agency Erik. We appreciate the opportunity to serve you and your family."
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Aaron Arkeytek Ralls

April 21, 2026

5  out of  5
rating by Aaron Arkeytek Ralls
"Great service when signup for new car insurance."
We responded:
"Hi Aaron, thank you for highlighting the service experience you received from my office. Thank you for your trust and we look forward to providing you a high level of service moving forward! "
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Elisa Zeik

April 20, 2026

5  out of  5
rating by Elisa Zeik
"Tyler and his team are easy and wonderful to work with. Tyler has been great at communicating with my husband and I and he has shown genuine care in helping us with all of the insurance details. 100% recommend."
We responded:
"Elisa, I appreciate you and Levi. I look forward to serving your family as your agent as well as a friend! "
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Rylee Anderson

April 18, 2026

5  out of  5
rating by Rylee Anderson
"Chris Cooper made changing insurance companies such a smooth and painless experience! He incredibly responsive and efficient, I wish I would’ve switched sooner! Thank you!!"
We responded:
"Hi Rylee, thank you for sharing your wonderful experience with Chris. We look forward to serving you and your family! "
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Fredrick Anderson

April 16, 2026

5  out of  5
rating by Fredrick Anderson
"Helped me save $$$"
We responded:
"Hi Fredrick, thank you for trusting our agency. I’m glad we were able to save you $! We look forward to serving you! "
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Dave Cooper

April 15, 2026

5  out of  5
rating by Dave Cooper
"Chris was very helpful and professional"
We responded:
"Hi Dave, thank you for highlighting your interaction with Chris! "
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Jay W.

April 14, 2026

5  out of  5
rating by Jay W.
"I worked with Dawson initially who was super helpful and made things very easy to bundle my policies."
We responded:
"Hi Jay, thank you for trusting our agency and taking the time to write a review. We appreciate you! "
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Conner Cromeenes

April 10, 2026

5  out of  5
rating by Conner Cromeenes
"Top tier insurance agent!! Controls my personal insurance and almost all of my home buying clients! Saving us money and everyone we know while being personal, and professional!"
We responded:
"Hi Conner, thank you for trusting my office with your insurance needs as well as those of your clients. It is a pleasure to serve you! "
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Amy Woodward

April 10, 2026

5  out of  5
rating by Amy Woodward
"I really appreciate Everyone in this office. Chris worked with me to help me find exactly what I was looking for in an extra policy. He was so friendly and helpful. Everyone I have worked with in this office, since Tyler Volk took it over, has been fabulous."
We responded:
"Hi Amy, thank you so much for your thoughtful review of our office. It is our pleasure to serve you and your family. We appreciate you! "
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Barb Hedelius

April 3, 2026

5  out of  5
rating by Barb Hedelius
"Chris was very helpful transferring my policy from Montana. He explained everything clearly and answered all my questions."
We responded:
"Hi Barb, welcome to Spokane! We look forward to serving you as your local agency. Thank you for taking the time to highlight your experience with Chris. - Tyler Volk, agent"
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Noah Galow

March 30, 2026

5  out of  5
rating by Noah Galow
"Over the past couple months I have reached out to Dawson regarding different types of questions on insurance. Whether it’s auto or rental he has been very knowledgeable and quick to get me quotes. I appreciated him not pressuring me into any plans I wasn’t ready to commit to and I felt that he was honest in giving me the best advice for myself and situation. I will continue to reach out to him regarding any questions I have as I know I’ll get the help I need and never feel judged. Thanks Dawson!"
We responded:
"Hi Noah, thank you for sharing your experience with Dawson. Our office is dedicated to providing tailored advice for each customer and I am so glad that came through to you in a pressure free environment. We appreciate your business! "
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Neal

March 30, 2026

5  out of  5
rating by Neal
"Becky did an outstanding job of determining my best vehicle insurance needs. She was patient and thorough throughout the process!"
We responded:
"Hi Neal, Thank you for giving Becky a shoutout and for your review of our office. We appreciate you! "
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Kylie Brown

March 30, 2026

5  out of  5
rating by Kylie Brown
"I had a 10/10 experience with this office! Dawson was extremely knowledgeable, helpful, and professional! Would highly recommend!"
We responded:
"Thank you for recommending our office and highlighting your interaction with Dawson, Kylie! We look forward to serving you."
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Laramie Ricker

March 30, 2026

5  out of  5
rating by Laramie Ricker
"Had a great experience! Dawson Heuett has been amazing to work with! Recommend him for any insurance needs!"
We responded:
"Thank you for trusting our office and giving a shoutout to Dawson! "
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Kelsey Brown

March 27, 2026

5  out of  5
rating by Kelsey Brown
"Dawson Heuett has been amazing to work with!! We highly recommend him for any insurance needs! Thank you for the great experience!"
We responded:
"Hi Kelsey, thank you for sharing your fantastic experience with Dawson! - Tyler Volk, Agent "
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David Morse

March 24, 2026

5  out of  5
rating by David Morse
"Chris Cooper was a pleasure to work with and dealing with my auto insurance and renters insurance . I would highly recommend him and this office."
We responded:
"Hi David, thank you for highlighting your experience with Chris and for trusting my office to protect your family. We appreciate you! "