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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of smargooe cargooie

smargooe cargooie

November 22, 2025

5  out of  5
rating by smargooe cargooie
"They are exceptional. Especially Chris. Chris and the agency went above and beyond to help with our coverage. I will gladly recommend them."
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Nick Ridgely

November 21, 2025

5  out of  5
rating by Nick Ridgely
"Had a great experience with Dawson, very kind, informative and was able to help me find the best option for my insurance!!"
We responded:
"Hi Nick, Thank you for highlighting Dawson's contributions to our Agency! - Tyler Volk, Agent "
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john schelling

November 21, 2025

5  out of  5
rating by john schelling
"Awesome service. Highly recommend"
We responded:
"Hi John, Thank you for trusting us with your insurance. We look forward to serving. - Tyler Volk, Agent "
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Jocelyne Castillo

November 21, 2025

5  out of  5
rating by Jocelyne Castillo
"Dawson was so helpful and patient with all my questions. Able to solve my problem in no time. Thank you, Jocelyne"
We responded:
"Hi Jocelyne, Thank you for coming in today and for highlighting your interaction with Dawson! We appreciate you as a customer and look forward to serving you. - Tyler Volk, Agent"
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Doug Jones

November 21, 2025

5  out of  5
rating by Doug Jones
"Like many, I was looking to save some money in this tight economy, so I've been shopping our homeowners and auto policy. Called and spoke with a gentleman named Chris. He was very nice and extremely helpful! Glad I called because it was a better rate with a reputable company. Exactly what I was looking for."
We responded:
"Hi Doug, Thank you for giving Chris kudos, he is an asset to the team! I am glad we were able to assist you and help you save some money! - Tyler Volk, Agent "
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shawn lebret

November 21, 2025

5  out of  5
rating by shawn lebret
"They were helpful and very courteous"
We responded:
"Hi Shawn, Thank you for coming in this morning. I am glad we could help you out promptly. We look forward serving you. - Tyler Volk, Agent"
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Landon Norris

November 21, 2025

5  out of  5
rating by Landon Norris
"Dawson helped me out and connected me with Tyler, and they got my new life policy set up. Super smooth process and great service all around."
We responded:
"Hi Landon, Thank you for trusting Dawson & our office with your life insurance needs. It is a pleasure to serve you. - Tyler Volk, Agent"
Profile photo of Jacob Beal

Jacob Beal

November 20, 2025

5  out of  5
rating by Jacob Beal
"Tyler took time with me today to go over best options for a policy for my home and Auto. I’m very excited to work with him and his team."
We responded:
"Hi Jake, thank you for stopping by for lunch and allowing me to quote your household. I look forward to continuing to serve you and your family. - Tyler Volk, State Farm Insurance Agent"
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Cade Harris

November 20, 2025

5  out of  5
rating by Cade Harris
"Dawson was amazing at helping me with everything I needed and was very concise and clear throughout the whole process!"
We responded:
"Hi Cade, Thank you for sharing your experience with Dawson. He is a joy to work with and I am glad to hear how he was able to help you! - Tyler Volk, Agent "
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Diane Wiest

November 20, 2025

5  out of  5
rating by Diane Wiest
"The best! Chris is attentive to details and a good listener. He clearly loves his job and helping others."
We responded:
"Thank you for highlighting Chris Diane and for taking the time to write a review! - Tyler Volk, Agent"
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Parker Jongeward

November 20, 2025

5  out of  5
rating by Parker Jongeward
"Dawson was incredibly helpful and clear through every step of the process to get me my auto policy! I highly highly recommend!"
We responded:
"Hi Parker, Thank you for taking the time to write a review and highlighting Dawson! We appreciate your business and look forward to serving you. - Tyler Volk, State Farm Insurance Agent"
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Brittney Spielman

November 20, 2025

5  out of  5
rating by Brittney Spielman
"5 stars! I had a great experience with friendly customer service when I inquired about insurance."
We responded:
"Thank you for sharing your experience Brittney! We look forward to serving you. - Tyler Volk, agent"
Profile photo of Kristen Stewart

Kristen Stewart

November 20, 2025

5  out of  5
rating by Kristen Stewart
"Becky was super helpful with my home and auto questions."
We responded:
"Becky is an asset to the team, thank you for taking a moment to share how she helped you today! - Tyler Volk, agent"
Profile photo of Mr. Kelly *Farmer* Kiki

Mr. Kelly *Farmer* Kiki

November 20, 2025

5  out of  5
rating by Mr. Kelly *Farmer* Kiki
"Tyler Volk is the ideal choice for your important insurance needs. I have known Ty for 20 years, first meeting him as a teenager when he was serving some of the most vulnerable youth in Peru during our travels with Hope 4 Kids International. His commitment and compassion have remained constant throughh the years. Now serving as our insurance agent in the Mead area, Ty continues to dedicate himself to supporting our community and its families. I am thrilled to have him here. His professionalism, compassion, and community-oriented mindset are precisely what our communities need more of. Welcome to Mead, Ty. I look forward to working with you again, this time much closer to home. Sincerely, Kelly Kiki"
We responded:
"Kiki! I appreciate your friendship, thank you for the thoughtful endorsement of my agency! I look forward to serving the Mead community with you as a neighbor! - Tyler Volk, State Farm Insurance Agent "
Profile photo of Igor Yudovich

Igor Yudovich

November 20, 2025

5  out of  5
rating by Igor Yudovich
"Just wonderful service, that's all."
We responded:
"Hi Igor, thank you for taking the time to write a review and for trusting us with your insurance needs. I look forward to serving you and your family in the years to come. - Tyler Volk, agent"
Profile photo of Eric Parker

Eric Parker

November 19, 2025

5  out of  5
rating by Eric Parker
"Tyler and his team are hardworking, thorough and communicative. If you want an insurance team that makes your needs a priority, this is your place!"
We responded:
"Hi Eric, Thank you for being a loyal State Farm Customer! My team is honored to have the opportunity to serve you! - Tyler Volk, Agent "
Profile photo of Glen Salzman

Glen Salzman

November 17, 2025

5  out of  5
rating by Glen Salzman
"I have been a State Farm customer for nearly 40 years and have had several different agents. Tyler's honesty and character stand above them all. He also consistently is looking out for ways to better help me as a customer. It's easy to tell that he has my best in mind. You don't find that very often. You will be glad if you make a decision to go with Tyler."
We responded:
"Hi Glen, thank you for the thoughtful review. It is a joy to serve you and your family. We appreciate you! - Tyler Volk, State Farm Insurance Agent "
Profile photo of Michael Stead

Michael Stead

November 17, 2025

5  out of  5
rating by Michael Stead
"It’s always a pleasure working with Tyler. He is extremely knowledgeable, detail oriented, and always ensures that I know my options as if it was his own decision to make. I recommend him to anyone in the greater Spokane area!"
We responded:
"Thank you for taking the time to review our office, Michael! - Tyler Volk, Owner/Agent"
Profile photo of Lauren LeBrun

Lauren LeBrun

November 15, 2025

5  out of  5
rating by Lauren LeBrun
"I highly recommend Tyler Volk and his State Farm agency. He is, without a doubt, the best insurance agent I have ever worked with. When my family was going through a period of critical need, Tyler stepped up and provided truly stellar customer service for our life insurance needs. He didn't just sell us a policy; he genuinely protected our family's future at a time when we needed that security the most. He’s trustworthy and we felt completely confident in his recommendations and guidance. He’s empathetic and took the time to listen to our concerns and approached the situation with sensitivity and understanding. He’s super helpful and made the entire process clear, straightforward, and efficient, ensuring we understood every step. Tyler is an absolute professional and a genuinely good person to work with. I would highly recommend him to anyone!"
We responded:
"Thank you for sharing your story Lauren and for trusting me with your families future. - Tyler Volk, Agent "
Profile photo of Cayden Nystul

Cayden Nystul

November 13, 2025

5  out of  5
rating by Cayden Nystul
"I can't say enough good things about Tyler as my insurance agent! He has been incredibly persistent in helping me fully understand my policies, making sure I have the coverage I need. If you’re looking for someone who is knowledgeable and easy to work with, I highly recommend Tyler Volk at State Farm!"
We responded:
"Hi Cayden, Thank you for stopping by the office and for taking the time to submit this review! - Tyler Volk, Agent "
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Stephanie Parrish

November 12, 2025

5  out of  5
rating by Stephanie Parrish
"We recently switched to Tyler’s agency and it’s been a great decision. From the start, he took the time to review our policies and make sure our coverage truly fit our needs. It’s clear that he genuinely cares about his clients and goes above and beyond to provide excellent service. We’re very happy with the level of attention and professionalism we’ve received. Thank you!"
We responded:
"Thank you for taking the time to write a review. You have a beautiful property and I'm excited for vision for it! My team and I look forward to serving you. - Tyler Volk, Owner and Agent "
Profile photo of Kathleen Sullivan Garman

Kathleen Sullivan Garman

November 12, 2025

5  out of  5
rating by Kathleen Sullivan Garman
"Tyler and his team at State Farm are so knowledgeable about what is needed - his attention to detail not only saved me thousands on my insurance premiums but their suggestions about other ways to protect my home and property was critical. I have peace of mind knowing I've set things up properly in case something tragic happens. I highly recommend them to anyone needing insurance!"
We responded:
"Thank you Kathleen! It was a pleasure working to protect you and your family. We appreciate your trust in State Farm and our team! Have a wonderful evening. - Tyler Volk, Agent "
Profile photo of Jeff Vancil

Jeff Vancil

November 12, 2025

5  out of  5
rating by Jeff Vancil
"We called Tyler after our prior insurer presented a massive rate increase at renewal. Tyler helped us with a quote with State Farm and wrote new policies that same day and we ended up with significant savings. Tyler knows what it means to be a community focused agent and take care of his customers!"
We responded:
"Hi Jeff, Thank you for trusting us with your policies and for taking the time to write us a review. It is a joy to server the broader Spokane and Mead communities. Its people like you that make this role fulfilling! - Tyler Volk, Agent "
Profile photo of Wendy Hoffard

Wendy Hoffard

November 12, 2025

5  out of  5
rating by Wendy Hoffard
"Tyler is incredibly knowledgeable in his field and genuinely happy to help with any questions or needs that come up. You can tell he really cares about his clients and takes pride in providing excellent service. A special shoutout to Chris, who is always so friendly and eager to help—he makes every interaction pleasant and easy. Together, Tyler and his team make insurance feel simple and stress-free. We’re thrilled that Tyler has taken over the business and we know he’s going to provide many years of great service!"
We responded:
"Thank you Wendy for taking the time to write us a review! We appreciate your business and look forward to serving you. Chris is the best! - Tyler Volk, State Farm Agent "
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Josh Keightley

November 12, 2025

5  out of  5
rating by Josh Keightley
"I recently purchased a policy from this state farm location and it was a great experience from start to finish. Everyone there was friendly, knowledgeable, and made sure to explain all my options. They helped me pick the insurance that fit my budget. Definitely recommend these guys."
We responded:
"Hi Josh, Thank you for trusting our office! It was a pleasure working with you. - Tyler Volk, Agent "